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5 Brayford Square London E1 0SG
Frequently Asked Questions
1. Shipping Times?
We aim to process and ship orders within 1 business days. Shipping times vary by location
Domestic Orders: Typically arrive next day as we use the fastest possible shipping methods with our couriers.
International Orders: Delivery can take between 7-14 business days, depending on customs clearance and local postal services.
2. International Shipping?
A: Yes, we ship to many countries worldwide. Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country.
A: While we strive to ship globally, certain countries may have restrictions on importing supplements. We recommend checking your local regulations before placing an order.
3. Order Issues?
A: If your order has not arrived within the expected time frame, please contact us at [[email protected]] with your order details, and we’ll help track your shipment.
A: We’re sorry for the inconvenience. Please email us at [[email protected]] with photos of the damaged product and packaging. We will arrange for a replacement or refund.
4. Product Information?
A: To ensure maximum potency, store your NMN in a cool, dry place, away from direct sunlight. Our metal tin packaging is designed to protect the product from environmental factors.
A: Yes, every batch of Longevix NMN is tested by independent third-party laboratories to ensure purity, potency, and safety
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We're Here to Help
At Longevix, we’re dedicated to providing you with the best experience and support. Whether you have a question about our products, need assistance with your order, or just want to share your feedback, we’re here for you. Our team is always happy to assist and ensure you’re getting the most out of your Longevix products.
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5 Brayford Square London E1 0SG
FAQs
Frequently Asked Questions about Longevix NMN
Explore answers to common questions about Longevix NMN, including its benefits, usage, and how it supports a healthier lifestyle and aging process.
Yes, we ship to many countries worldwide. Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country.
We aim to process and ship orders within 1 business days. Shipping times vary by location:
- Domestic Orders: Typically arrive next day as we use the fastest possible shipping methods with our couriers.
- International Orders: Delivery can take between 7-14 business days, depending on customs clearance and local postal services.
While we strive to ship globally, certain countries may have restrictions on importing supplements. We recommend checking your local regulations before placing an order.
If your order has not arrived within the expected time frame, please contact us at [[email protected]] with your order details, and we’ll help track your shipment.
We’re sorry for the inconvenience. Please email us at [[email protected]] with photos of the damaged product and packaging. We will arrange for a replacement or refund.
Yes, every batch of Longevix NMN is tested by independent third-party laboratories to ensure purity, potency, and safety
To ensure maximum potency, store your NMN in a cool, dry place, away from direct sunlight. Our metal tin packaging is designed to protect the product from environmental factors.