Contact Longevix
Ask about product labels, ingredients, orders or available testing documentation. Our customer-support team cannot diagnose conditions or provide personalised medical advice.
How can we help?
Send us a message
Do not include passwords, payment-card details, medical records or other sensitive health information.
Frequently asked questions
What is the best way to contact customer support?
Email info@longevix.co.uk or use the form above. You can also telephone us during the published business hours.
Can you recommend a supplement for my medical condition?
Our customer-support team can explain product labels, ingredients and available testing documents, but it cannot diagnose conditions or provide personalised medical advice. Speak with a qualified healthcare professional before using a supplement with medication or for a medical condition.
How do I obtain information about a product batch?
Visit the Certificates page or contact us with the product name and batch number printed on your packaging.
How can I track an order?
Use the dispatch or order-confirmation message supplied by the retailer through which you purchased. Include your order reference when contacting support.
What are the returns and shipping terms?
Terms can depend on the retailer and destination. Review the terms shown at checkout and read the Return Policy before purchasing.